At Pricepoint, we’re committed to not only providing cutting-edge revenue management tools but also delivering exceptional support. Our Customer Success Team is here to assist with analysis, setup, personalized training, or any questions you might have. We're dedicated to helping you make the most of your dynamic pricing journey.
Our Availability
Monday to Friday
- UTC: 8:00 AM – 1:00 AM
- Eastern Time (New York): 2:00 AM – 7:00 PM
- Pacific Time (Los Angeles): 12:00 AM – 4:00 PM
- Central European Time (Berlin): 9:00 AM – 2:00 AM
- Australian Eastern Time (Sydney): 6:00 PM – 11:00 AM (next day)
Weekends
- Urgent issues only: For emergencies, contact us at urgent@pricepoint.co.
How to Reach Us
Email
Contact us at support@pricepoint.co anytime. An automatic ticket will be created, and our team will respond promptly.
To expedite your request, include a detailed description, examples, and screenshots when possible. You can track your ticket’s status via our Helpdesk.
Phone
Prefer a direct conversation? Call us at +1 438 500 9216 during service hours for immediate assistance.
In-App Chat
For quick questions or real-time support, use the chat option in the Pricepoint interface. Our team is ready to assist you instantly.
At Pricepoint, your success is our priority. Whether you’re an experienced revenue manager or just starting, our Customer Success Team is here to ensure a smooth and productive experience. Reach out via email, phone, or in-app chat, and let us help you optimize your revenue management journey!